Internet of Things (IoT): Where Can IoT Really Help Retailers?

By January 22, 2016Retail
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Smart devices have quickly become a huge part of the way we learn and interact with our world. They allow us to do things in the most efficient and productive manner as well as assist us to do things that wouldn’t have been achievable in the past.

Smart homes are getting closer to becoming reality for many people but what about smart stores? Many of the same strategies that make your home smarter can also be used to make your business smarter, reduce overhead costs, and increase productivity.

Get notified you when equipment needs maintenance. Often, maintaining expensive equipment is hard to do, and requires on-site visits from service techs. Smart devices can tell you before equipment breaks or remind you that it needs maintenance so you can diagnose issues remotely and prevent unnecessary failures.

Keep yourself, customers and employees safe. Safety is one of the most important things in any industry. Smart lighting systems can make sure outdoor lights aren’t out, keeping the parking lot safe. Smart door locks can keep unauthorized people out of network closets, inventory rooms or manager offices, and provide detailed records of entry and exits.

Know how your customers interact with your store. Smart sensors are available that can help count the number of visitors, wait time for lines, or visits to the dressing rooms – allowing you to make it easier to identify traffic areas in your store as well as customer activity.

Remain consistent and productive. Sensors can scan your operating procedures and point out trends to identify what isn’t working, thus helping your company become more productive and consistent. Is your store comfortable? Did employees turn off lights after closing? These questions can be easily answered to make sure your stores operate exactly like you want them to, even when you aren’t there.

Want to see how your brick & mortar locations can be turned into smart stores, please contact us.

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